We always aim to post our items on the day of purchase, if the order has been placed before 2pm, however this may be longer at busier times. Unless otherwise agreed, items are sent using Royal Mail both for domestic and international parcels.
If the buyer orders goods for delivery outside of the UK, any import duties and taxes which may arise shall be the sole responsibility or liability of the buyer.
|Price Range||UK Standard Delivery
|UK Recorded Delivery
|International Standard Delivery
|International Tracked & Signed
|£400.01-£5000.00||FREE||FREE||£15.00||N/A||PRICE ON REQUEST|
All orders will be sent using Royal Mail unless stated otherwise. Orders under £20 will be sent using a standard service unless the customer chooses a traceable service. All orders over £20 will be sent using a traceable service for both domestic and international parcels. In regards to International orders please note that if the customer does not select the correct delivery method then there will be additional costs requested via invoice which will delay shipping.
For any international orders that weigh over 2kg an additional charge may be added. We reserve the right to restrict shipping on certain items and to certain destinations. In regards to international orders that require a customs form, all the details displayed on the custom forms will be an honest representation of the amount paid by the buyer. We will not amend the price of the items purchased to reduce the import duties paid on delivery. We are also not liable for any custom charges incurred when the parcel in received.
Any International orders over £400, please contact us directly to discuss the postage costs.
Items not accepted or items that cannot be delivered will have a return charge applied.
For lost items sent via Royal Mail within the UK, claims can only be investigated 20 working days after dispatch. In the case of lost items sent via Airmail, claims can only be investigated 40 days after dispatch. Once a claim is completed, if a refund has not already been issued it will be issued when a resolution has been mutually agreed.
Should goods be damaged in transit, a refund will only be made to the value of goods, whichever is lower. Payment of refunds will only be made upon completion of the compensation process. Alternatively if an agreement can be reached, a refund will not be issued until the original item, and its original packaging returned to us using a traceable service.
Delivery will not be processed until cleared funds have been received.
All orders over £20 will be sent requiring a signature on delivery.
We will always endeavour to meet any date requested by the buyer for delivery. Time of delivery cannot be specified. Any losses, costs, damages or expenses incurred by the buyer or any third party arising directly or indirectly out of any failure to meet estimated delivery date. We the seller will not be responsible for any failure of the delivery company to achieve advertised delivery dates.